Conditions for Booking and Joining: Before booking a place on this course you must verify (https://support.zoom.us) and test (https://zoom.us/test) that the computer and internet service you will use to join this online course satisfy the requirements for the Zoom platform. Your internet connection must have a minimum bandwidth of 12Mbps/12Mbps (up/down) which you can verify at https://www.speedtest.net/.

Cancellations and Postponements: If you are unable to attend, a substitute person is very welcome. Performance Dynamics will make a full refund or give you a credit for a future course (less $99 cancellation or change fee per person) for cancellations or postponements received in writing by email at least 15 full days prior to the course start date. For cancellations or postponements received in writing by email at least 7 days prior to the course we will give you a 50% refund or 50% credit note for a future course. Unfortunately, no refund or credit can be made for cancellations or postponements received less than 7 days prior to the course start date or for people who fail to attend or join the course. Fees must be paid prior to attending and within 15 days of booking. Fees unpaid by the due date may result in the loss of your course place and may be deemed by Performance Dynamics to be a de facto cancellation of your course booking. Recording of public courses is prohibited. Performance Dynamics reserves the right to change the program and facilitators without notice. In the event of a cancellation of a course Performance Dynamics� liability is limited to the return of the paid course fees only. Credit notes are valid for 12 months.